First of all, thank you to our customers for their guidance on our products. The customer is dissatisfied with the difference in smell and color between our products and the products he purchased before. Here are some responses to the customer’s questions: 1- Oil color and smell: The smell will be a little different every time it is produced, and the color and smell of the oil will also vary depending on the soil, climate, and temperature, even if the variety is the same. 2-Our essential oils are 100% natural, with our own planting base and professional production equipment. 3-We are the second seller of essential oils on Alibaba. Only good quality can make a famous brand. Our certificates include USDA, FDA, GMPC, ISO9001.ISO22716.COA.MSDS. We very much welcome inquiries from customers, factory visits or video inspections.